Nope. Most customers use our instant quote tool online or text us a photo — that's all we need to give you a price. We confirm the scope when we arrive, but there's no need for a separate estimate visit. You get your price, you book, we show up. Simple.

You pay the lower amount. If we quoted $300 and the job only takes a quarter load, we'll adjust the price down. We're not going to charge you for work we didn't do.

We'll walk through the job with you when we arrive. If there's more than expected, we give you the updated price before we start. You decide whether to proceed at the new price or have us haul only what fits in the original quote. Either way, no surprises.

For most jobs, yes — we need you there to walk us through what goes and what stays, and to confirm the price on-site. If the items are clearly staged in a garage or driveway and we've already confirmed the scope and price ahead of time, we can work something out. Just let us know when you book.

Absolutely. If you've got extra stuff you want to throw on, we'll quote the additional items on the spot. Most of the time it's a minor adjustment. We'd rather take it all in one trip than have you call us back next week.

We sort every load. Usable items get donated. Metals get recycled at the scrap yard. The rest goes to the landfill. We don't dump everything in a hole — if something can have a second life, we make sure it does.